Overview This full-day course provides participants with a deep dive into the critical aspects of compliance in today’s complex financial landscape focusing on Anti-Money Laundering (AML), Know Your Customer (KYC), Financial Sanctions, GDPR, and much more. Through interactive discussions and real-world examples, participants will learn the latest best practices, regulatory frameworks, and strategies to build robust compliance systems. Designed for professionals operating in today’s complex regulatory environment, this program equips attendees with the skills to navigate challenges and enhance organizational resilience. Program Objectives 1. Understand the fundamentals of compliance and its role in preventing financial crimes like AML and KYC violations […]

Overview You work in one of the following departments (IT, Marketing, Sales…) with a decade of work experience. You have finally climbed the ladder to become a manager - one of the decisionmakers. At your first meeting with the other directors and executives, the quarterly earnings report is being discussed, and despite your years of expertise you feel lost; you have no formal training in finance. It is a fact that financial decision making impacts every aspect of a business. Finance for Non-Finance Professionals is a 3-day program that will teach you how to create a budget, manage costs, and use […]

Overview The "Creating a Culture of Psychological Safety and Trust" workshop provides leaders and HR professionals with a deep dive into the critical role of psychological safety and trust in the workplace. Participants will explore how these elements contribute to an open, innovative, and resilient organizational culture. The workshop offers practical strategies for leaders to foster environments where employees feel safe to express ideas, take risks, and communicate without fear of negative consequences. Through interactive sessions, attendees will learn how to model behaviors that build trust and embed psychological safety into daily team interactions and organizational practices. Program Objectives Understanding Psychological Safety and […]

Overview Each industrial revolution has brought initial improvements for customer, that are then followed by improvements for the workers. The automation from Industry 3.0 turned luxury goods into attainable purchases for most households, and for the workers, improved safety and working conditions. Yet, whilst the digital age of industry 4.0 has revolutionised our experience, the managerial and knowledge workers who are powering this revolution are suffering from reduced rates of job satisfaction and increased rates of burn-out. This course will arm managers and leaders with the ability to see the causes of frustration in the workplace, and prepare them with tools […]

Overview In today’s competitive landscape, understanding consumer behavior requires going beyond traditional research methods. Neuromarketing combines neuroscience, psychology, and marketing to uncover deep insights into how consumers think, feel, and make decisions. This one-day executive education course provides an introduction to neuromarketing concepts, tools, and applications. Participants will learn how to leverage cutting-edge techniques to enhance customer experiences, improve campaign effectiveness, and drive business outcomes. Program Objectives - Understand the fundamental principles of neuromarketing and its relevance to modern marketing strategies. - Explore key tools and technologies used in neuromarketing, such as eye tracking, EEG, and biometric sensors. - Learn to […]

Whether you are forging an agreement with suppliers, trying to seal the deal with potential customers, raising money from investors, managing conflict inside the firm, or even facing a dispute at home, professional (and personal!) success requires the ability to negotiate effectively.

Overview The course will take a deeper look into how various organisations develop, leverage and thrive in the ecosystem by developing a roadmap for innovation management. The course will explore how various organisations develop a mini-ecosystem to extract shared consumer insights, create a digital platform, design its organisation hierarchy and operational framework and extend its reach through partnership. Program Objectives Gain a comprehensive understanding of how digital innovation is reshaping traditional business models and disrupting industries. Explore the latest trends, technologies, and emerging opportunities in the digital economy. Learn the fundamental levers and best practices for managing the transformation of innovative […]

Overview In this course, you will learn how to level up your self-awareness and understand better you ...

Overview Are your innovation initiatives and projects fit for the next normal? How to become and stay “future-proof”, particularly in the times of accelerating change? Focusing on incremental product innovations and standard R&D practices is not sufficient. This practical training will help you to turn crisis into opportunity by helping you reimagine the future and conceive new business models to add to the present ones. A carefully thought-through set of business models will help your company operate in the current circumstances, while at the same time preparing for the changing circumstances and future. Program Objectives Learn about product, service, solution, platform, […]

Overview The purpose of this course is to equip participants with the building blocks of customer centricity and what it means for the sales professional. Specifically we will be discussing the importance of doing a customer portfolio analysis to decide on resource allocation by salespeople to the appropriate customers. Customer stakeholder mapping and identifying customer painpoints along the buying journey will be emphasized along with developing customized value propositions. The second part of the course will be about creating pre-call plans along with developing the right set of questions to be used in a sales call to elicit maximum information from […]

Overview New technologies are dramatically changing the business landscape and challenging management to redefine strategies for business growth. This class focuses on exploring the impact of leading technologies such as AI, Blockchain, AR, VR and Social Networks, among others in the business strategy. We will connect this change to strategies models in the areas of business model transformation, technology adoption, customer engagement and change management. The class is organized around four workshops where we will work with a transformative technology, a business framework and a real company case. As an example, in one of the four workshops, the Business model transformation […]

Overview Do you have that one colleague you find challenging to communicate with, and another “work friend” whose company you genuinely enjoy, both during formal meetings and informal chats? Why is it that we naturally connect with some people while finding others more difficult to engage with? This workshop is designed to help you uncover your unique strengths and contributions to your team while gaining a deeper understanding of the roles, personalities, and dynamics others bring to the workplace. This course explores the critical role of building and empowering teams to drive organizational success. Key topics include team dynamics, effective role […]