Overview

Whether you are forging an agreement with suppliers, trying to seal the deal with potential customers, raising money from investors, managing conflict inside the firm, or even facing a dispute at home, success requires the ability to negotiate effectively.
This workshop will help you lead at the bargaining table by sharpening your negotiation skills, and resolve conflicts both in and outside the company, communicating with difficult clients or partners, and executing the most crucial and complex deals for your organisation.

Program Objectives

• Design and execute negotiation strategies that create maximum value in a sustainable way.
• Evaluate the value created in a negotiation and capture a fair share of it.
• Analyze competitive contexts and formulate strategic approaches to identify and execute overlooked deals.
• Examine common negotiation mistakes and develop ways to avoid them.
• Identify, interpret, and use psychological influence tactics effectively at the negotiation table.

Who should attend

• Managers stepping into broader leadership roles and greater responsibility.
• High-performing contributors and team managers seeking stronger impact.
• Professionals who want better negotiation and communication skills.

⚠️ Important for International Participants
This course is delivered in person in Luxembourg.
Participants who need a visa or travel authorisation are fully responsible for obtaining it before registering.
LSB does not provide visa invitation letters or any supporting documents for short-course participants.
LSB is not liable for visa refusals, delays, or inability to travel.

⚠️ Important Notice for LSB MBA Students/Alumni:

MBA students/Alumni who register for this course will be placed on a waiting list.

Enrollment is not guaranteed, and conditions may apply.

Final confirmation will be communicated in due time.

Faculty

Dan McCray is a lecturer at Cornell University and an expert in workplace negotiation, mediation, and arbitration. He teaches professional programmes in negotiation, conflict resolution, and collective bargaining for union and employer professionals across the United States, Europe, and Latin America, with a strong focus on negotiation strategy, practical skills, and overall effectiveness.

How to finance your training 

• Financial support from the State 

Luxembourg School of Business is accredited by the Luxembourg Ministry of Higher Education and Research and recognized as a continuing education organization. As a result, your company can benefit from financial aid from the Luxembourgish state for the training of its employees.

For more information, please follow this link https://bit.ly/3hacjIg

• Tax Deductibility for an individual

Any taxpayer with net income from a salaried occupation may deduct the cost of professional development as business expenses (frais d’obtention) from his taxable income from the salaried occupation. Further training expenses which are related to the taxpayer’s current activity fall within the scope of the acquisition costs of article 105 of the ITA and are therefore deductible from taxable income.

For more information, please follow this link https://bit.ly/3vcoLz5

Certificate

Upon completion of the course, you will receive a certificate to add to your CV and LinkedIn profile.

Practical information

The course takes place from 9:00 a.m. until 5:00 p.m.

Contact

Marina Chavez

Customer Experience Manager

E: marina.chavez@luxsb.lu