Mastering Conflict Management
25 November - 26 November
| €1450Overview
“The best things in life wait on the other side of a difficult conversation.”
In this dynamic course, you will learn to identify, address, and resolve conflicts within your team and organization. With a proactive approach, you will explore strategies that encourage constructive dialogue and collaboration.
Conflict is inevitable in any workplace, but when managed well, it can drive innovation and growth. This course will give you the tools to turn conflict into opportunity and support high-performance outcomes in your organization.
Program Objectives
- Learn to identify early signs of conflict and address them before they escalate.
- Master proven emotional intelligence techniques to manage emotions.
- Apply negotiation strategies to resolve conflict and diffuse tense situations.
- Learn to deliver feedback that drives change and growth.
- Understand the impact of your personal conflict style and how to leverage it for positive outcomes.
- Be able to foster a culture that encourages healthy, honest communication.
Who should attend
- Experienced managers making the step to manage managers and lead organisations.
- Senior executives who set the culture and prepare organisations for success.
- High-performing individual contributors who want to get the best from their team and themselves.
⚠️ Important for International Participants
This course is delivered in person in Luxembourg.
Participants who need a visa or travel authorisation are fully responsible for obtaining it before registering.
LSB does not provide visa invitation letters or any supporting documents for short-course participants.
LSB is not liable for visa refusals, delays, or inability to travel.
⚠️ Important Notice for LSB MBA Students/Alumni:
MBA students/Alumni who register for this course will be placed on a waiting list.
Enrollment is not guaranteed, and conditions may apply.
Final confirmation will be communicated in due time.
⚠️ No-Show Policy (All Attendees, including LSB MBA Students/Alumni)
To ensure fair use of limited seats and respect for program organization, a fee of €50 will be charged to participants who do not attend without informing the Executive Education team in advance (less than 3 business days before the course).
By completing the registration process, participants acknowledge and agree to the terms of this no-show policy.
Faculty
How to finance your training
- Financial support from the State
Luxembourg School of Business is accredited by the Luxembourg Ministry of Higher Education and Research and recognised as a continuing education organisation. As a result, your company can benefit from financial aid from the Luxembourgish state for the training of its employees.
For more information, please follow this link https://bit.ly/3hacjIg
- Tax Deductibility for individuals
Any taxpayer with net income from a salaried occupation may deduct the cost of professional development as business expenses (frais d’obtention) from their taxable income from the salaried occupation. Further training expenses which are related to the taxpayer’s current activity fall within the scope of the acquisition costs of article 105 of the ITA and are therefore deductible from taxable income.
For more information, please follow this link https://bit.ly/3vcoLz5
Certificate
Upon completion of the course, you will receive a certificate to add to your CV and LinkedIn profile.
Contact
Marina Chavez
Customer Experience Manager
E: marina.chavez@luxsb.lu
