Mastering Conflict Management
25 November - 26 November
| €1450Overview
The best things in life wait on the other side of a difficult conversation.” In this dynamic course, you will learn how to effectively identify, address, and resolve conflicts within your team and organization. Embracing a proactive approach, you will gain insights into strategies that promote constructive dialogue and collaboration. Conflict is an inevitable aspect of any workplace. However, when managed skillfully, it can lead to innovation and growth. This course will equip you with the tools and methodologies needed to transform conflicts into opportunities for improvement, ensuring high-performance outcomes in your organization.
Program Objectives
- Learn to identify early signs of conflict and address them before they escalate.
- Master proven emotional intelligence techniques to manage emotions.
- Apply negotiation strategies to resolve conflict and diffuse tense situations.
- Learn to deliver feedback that drives change and growth.
- Understand the impact of your personal conflict style and how to leverage it for positive outcomes.
- Be able to foster a culture that encourages healthy, honest communication.
Who should attend
- Managers, team leaders, and professionals who need to navigate complex interpersonal dynamics, manage disagreements constructively, and transform conflict into opportunities for collaboration.
- Managers who are looking to enhance their conflict resolution skills and lead their teams through challenging times.
- This program is appropriate for diverse industries, including high technology, pharmaceutical, medical, energy, consulting, and investment banking.
⚠️ Important for International Participants
This course is delivered in person in Luxembourg.
Participants who need a visa or travel authorisation are fully responsible for obtaining it before registering.
LSB does not provide visa invitation letters or any supporting documents for short-course participants.
LSB is not liable for visa refusals, delays, or inability to travel.
⚠️ Important Notice for LSB MBA Students/Alumni:
MBA students/Alumni who register for this course will be placed on a waiting list.
Enrollment is not guaranteed, and conditions may apply.
Final confirmation will be communicated in due time.
⚠️ No-Show Policy (All Attendees, including LSB MBA Students/Alumni)
To ensure fair use of limited seats and respect for program organization, a fee of €50 will be charged to participants who do not attend without informing the Executive Education team in advance (less than 3 business days before the course).
By completing the registration process, participants acknowledge and agree to the terms of this no-show policy.
Faculty
How to finance your training
- Financial support from the State
Luxembourg School of Business is accredited by the Luxembourg Ministry of Higher Education and Research and recognised as a continuing education organisation. As a result, your company can benefit from financial aid from the Luxembourgish state for the training of its employees.
For more information, please follow this link https://bit.ly/3hacjIg
- Tax Deductibility for individuals
Any taxpayer with net income from a salaried occupation may deduct the cost of professional development as business expenses (frais d’obtention) from their taxable income from the salaried occupation. Further training expenses which are related to the taxpayer’s current activity fall within the scope of the acquisition costs of article 105 of the ITA and are therefore deductible from taxable income.
For more information, please follow this link https://bit.ly/3vcoLz5
Certificate
Upon completion of the course, you will receive a certificate to add to your CV and LinkedIn profile.
Contact
Marina Chavez
Customer Experience Manager
E: marina.chavez@luxsb.lu
