Overview “The best things in life wait on the other side of a difficult conversation.” In this dynamic course, you will learn how to effectively identify, address, and resolve conflicts within your team and organization. Embracing a proactive approach, you will gain insights into strategies that promote constructive dialogue and collaboration. Conflict is an inevitable aspect of any workplace. However, when managed skillfully, it can lead to innovation and growth. This course will equip you with the tools and methodologies needed to transform conflicts into opportunities for improvement, ensuring high-performance outcomes in your organization.  Program Objectives Learn to identify early signs […]

Overview New technologies are transforming the market fundamentals. Managers need to think beyond the on-line communication revolution and understand the profound consumer behaviour transformation.  Companies need to rapidly adapt to this new market through constant innovation and renovated strategies and tools.  In this class we will explore how to redefine the new marketing charter, strategies, and organization to succeed in the new digital era. We will explore the many of the current leading innovations with real market cases and dynamic reality focused approaches.  Program Objectives Understanding the new customer behavior in the digital era.  The real-time customer relationship and the speed […]

Overview This new world requires a new model of leadership based on people, purpose and collaboration. Managers and Leaders will benefit from the individual and organisational transformations from this course, while learning new practical strategies and valuable insights into several leading-edge models for individual and organisational transformation. This not only creates positive changes for individuals, but this also benefits organisations and peers, creating larger ripples throughout the community. Program Objectives Gain insight into the latest thought leadership in management and leadership. Understand the "Why," "What," and "How" of the "Big Shift" towards a new way of working and thinking. Develop the […]

Overview Whether you are forging an agreement with suppliers, trying to seal the deal with potential customers, raising money from investors, managing conflict inside the firm, or even facing a dispute at home, professional (and personal!), success requires the ability to negotiate effectively. At its core, the course is designed to help you practice, analyze, and refine your negotiation skills, and to provide an opportunity for you to develop a negotiator’s mindset for achieving the best results at the bargaining table and beyond. This course will be held in French!  Program Objectives Design and execute deals that create maximum value on […]