Overview In the modern business world, many organizations are competing in a more global forum. Negot ...

Overview Negotiation can be an important tool for rational problem-solving, where each side is encouraged to “separate the people from the problem.” But what if the people are the problem? Drawing on the techniques used by hostage negotiators, suicide and crises interveners and international peace-makers, this interactive course gives participants many opportunities to practice the behavioral and communication techniques necessary to deal with difficult people. Program Objectives Identify and understand different types of difficult personalities encountered in the workplace. Learn key strategic and tactical processes for negotiating with challenging individuals. Develop behavioral choices and communication techniques to separate rational problem-solving from […]

Overview New technologies are dramatically changing the business landscape and challenging management to redefine strategies for business growth. This class focuses on exploring the impact of leading technologies such as AI, Blockchain, AR, VR and Social Networks, among others in the business strategy. We will connect this change to strategies models in the areas of business model transformation, technology adoption, customer engagement and change management. The class is organized around four workshops where we will work with a transformative technology, a business framework and a real company case. As an example, in one of the four workshops, the Business model transformation […]

Overview Every day, leaders, managers, and everybody else make thousands of decisions, big and small. Yet decades of research have uncovered a wide variety of systematic errors that often undermine our ability to make the right choices. These traps relate to how we think about randomness, skill and luck, risk and probability, how we overlook important information, and how we make choices individually or in groups. We will examine (and experience!) many decision traps and discuss how they can be avoided. Knowing what can go wrong and knowing the right questions to ask will help us think smarter. We will also […]

Overview The "Mental Health and Resilience" course provides a comprehensive exploration of mental well-being and resilience. Participants gain a deep understanding of mental health's significance and its impact on individuals and organizations. They develop strategies to build personal and professional resilience, manage stress effectively, and create a workplace culture that prioritizes mental well-being. Through self-care plans and enhanced communication skills, they learn to promote a supportive environment and facilitate open dialogues about mental health. Program Objectives Understanding Mental Health: Gain a deep understanding of mental health, its significance, and how it impacts individuals and organizations. Building Resilience: Develop strategies and techniques […]

Overview In this course, you will learn how to level up your self-awareness and understand better your values, motives, leadership styles, and team roles. This program will help you challenge your assumptions, learn the power game, and work on effective leadership strategies by exploring perceptions, behaviors, and stereotypes. The face-to-face experience combines videos, case studies, simulation, psychometric analysis, self exploratory exercise, and working on your action plan. Highly practical, you can put what you have learned into action to empower yourself immediately after the course. By interacting with other high-performing women, you will explore best practices, share insights, compare experiences, and […]

Overview In today's rapidly evolving business landscape, transforming raw data into actionable insights is critical for success. Driven by this understanding, companies invest heavily in Business Intelligence & Analytics (BIA) projects. However, despite their efforts, many struggle to realize the actual benefits of these data-driven solutions. Through real-world case studies, you'll gain powerful insights and practical strategies to cultivate a data-driven culture throughout your organization. By the end of this course, you'll have a clear roadmap for implementing BIA and unlocking the true potential of your data, propelling your organization toward sustainable growth. Program Objectives What is a “data and analytics […]

Overview Elevate your sales management skills and drive exceptional sales performance within your organization. The Sales Management course is designed to equip sales leaders with a comprehensive framework and effective strategies to maximize sales effectiveness. Over two days, explore key aspects of sales management, including developing a sales management framework, managing your go-to-market strategy, salesperson coaching, target setting, and performance management. Gain practical tools and insights to enhance your sales team's productivity, motivation, and overall success. Program Objectives Understand the sales management framework and its role in driving sales effectiveness. Develop a comprehensive go-to-market strategy aligned with your organisational goals. Master […]

Overview “Focus on your strengths instead of trying to improve your weaknesses”. In this unique course, Jan Muhlfeit teaches you how to identify and capitalize on your strengths and those of each member of your team. You will also learn an innovative methodology to achieve excellence in specific skills and obtain high-performance results in your organization. The world is obsessed with weaknesses. Individuals and organizations think that fixing faults and flaws is the only way to make it to the top. This preoccupation with weaknesses is the biggest illusion of our time and a huge waste of the most valuable resources […]