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Mastering Conflict Management
Mastering Conflict Management
Overview The best things in life wait on the other side of a difficult conversation." In this dynamic course, you will learn how to effectively identify, address, and resolve conflicts within your team and organization. Embracing a proactive approach, you will gain insights into strategies that promote constructive dialogue and collaboration. Conflict is an inevitable aspect of any workplace. However, when managed skillfully, it can lead to innovation and growth. This course will equip you with the tools and methodologies needed to transform conflicts into opportunities for improvement, ensuring high-performance outcomes in your organization. Program Objectives By the end of the […]
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Leading Successful Change
Leading Successful Change
Overview Leaders’ attempts to renew or change their organizations quite often fail to achieve their goals. Most companies undertaking the implementation of new business strategies, no matter how well designed or ingenious they are, learn early on that the main challenge to effective strategic change is execution. In this module, participants will identify ways to solve problemsrelated to managing change, including recognizing, anticipating, and effectively leading the change process. We will identify critical stages and activities in the change process as well as different approaches for developing and communicating a vision for an organization and for motivating people to fulfill that […]
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Managing in a VUCA World: A scientific approach to strategic decision-making
Managing in a VUCA World: A scientific approach to strategic decision-making
Overview In an environment defined by volatility, uncertainty, complexity, and ambiguity, traditional strategic tools are no longer enough. This course equips executives with a rigorous, scientific approach to decision-making by introducing the Value Lab framework. Participants will learn to formulate and test their own theories of value - structured hypotheses that guide search, experimentation, and investment. Inspired by advances in strategy research, this method helps leaders see beyond industry orthodoxies, navigate ambiguity with clarity, and uncover hidden opportunities for value creation. Through a combination of concept application, peer exchange, and facilitated exercises, participants will emerge with a tailored and testable strategic […]
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Neuromarketing in Action: Transforming Consumer Insights into Impact
Neuromarketing in Action: Transforming Consumer Insights into Impact
Overview In today’s competitive landscape, understanding consumer behavior requires going beyond traditional research methods. Neuromarketing combines neuroscience, psychology, and marketing to uncover deep insights into how consumers think, feel, and make decisions. This one-day executive education course provides an introduction to neuromarketing concepts, tools, and applications. Participants will learn how to leverage cutting-edge techniques to enhance customer experiences, improve campaign effectiveness, and drive business outcomes. Program Objectives - Understand the fundamental principles of neuromarketing and its relevance to modern marketing strategies. - Explore key tools and technologies used in neuromarketing, such as eye tracking, EEG, and biometric sensors. - Learn to […]
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Negotiation: Strategies and Techniques
Negotiation: Strategies and Techniques
Whether you are forging an agreement with suppliers, trying to seal the deal with potential customers, raising money from investors, managing conflict inside the firm, or even facing a dispute at home, professional (and personal!) success requires the ability to negotiate effectively.
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Negotiating with Difficult People
Negotiating with Difficult People
Overview Negotiation can be an important tool for rational problem-solving, where each side is encouraged to “separate the people from the problem.” But what if the people are the problem? Drawing on the techniques used by hostage negotiators, suicide and crises interveners and international peace-makers, this interactive course gives participants many opportunities to practice the behavioral and communication techniques necessary to deal with difficult people. Program Objectives Identify and understand different types of difficult personalities encountered in the workplace. Learn key strategic and tactical processes for negotiating with challenging individuals. Develop behavioral choices and communication techniques to separate rational problem-solving from […]
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