Overview The Manager's Toolbox course focuses on equipping participants with the essential skills and knowledge needed for effective team leadership and managerial success. It covers key principles and best practices, enhancing managerial skills such as delegation, feedback, and motivation.  By the end of the course, participants will have a personalized action plan ready to implement the course's principles and strategies in real-world managerial scenarios. Program Objectives Develop a comprehensive understanding of the key principles and best practices of effective team leadership. Enhance managerial skills such as delegation, providing constructive feedback, and motivating team members. Cultivate a positive and productive work environment […]

Overview In the modern business world, many organizations are competing in a more global forum. Negotiating with partners from different countries and cultures can present unique challenges and barriers - and our unique Cross-Cultural Negotiation Course will provide a setof proven strategies that will help you along the route of cross-cultural negotiations. A set of interactive negotiation exercises will introduce participants to negotiation principles that extend across any culture, then the ways that national cultural differences may influence negotiators’ priorities, interests, strategies, and ethical limits. Program Objectives Sharpen your negotiation and mediation skills for international contexts Learn how to take decisions […]

Overview Negotiation can be an important tool for rational problem-solving, where each side is encouraged to “separate the people from the problem.” But what if the people are the problem? Drawing on the techniques used by hostage negotiators, suicide and crises interveners and international peace-makers, this interactive course gives participants many opportunities to practice the behavioral and communication techniques necessary to deal with difficult people. Program Objectives Identify and understand different types of difficult personalities encountered in the workplace. Learn key strategic and tactical processes for negotiating with challenging individuals. Develop behavioral choices and communication techniques to separate rational problem-solving from […]

Overview New technologies are dramatically changing the business landscape and challenging management to redefine strategies for business growth. This class focuses on exploring the impact of leading technologies such as AI, Blockchain, AR, VR and Social Networks, among others in the business strategy. We will connect this change to strategies models in the areas of business model transformation, technology adoption, customer engagement and change management. The class is organized around four workshops where we will work with a transformative technology, a business framework and a real company case. As an example, in one of the four workshops, the Business model transformation […]