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DTSTART;VALUE=DATE:20260609
DTEND;VALUE=DATE:20260611
DTSTAMP:20260519T152823
CREATED:20260115T101203Z
LAST-MODIFIED:20260513T132810Z
UID:10000094-1780963200-1781135999@luxsb.lu
SUMMARY:Building High Performance Teams: Harnessing Team Dynamics
DESCRIPTION:Overview\nThis workshop helps participants understand why some workplace relationships are easier than others\, while identifying their own strengths and role within a team.\n\nIt explores how strong teams drive organisational success through effective dynamics\, clear roles\, and supportive leadership.\n\nParticipants will also learn how to use their behavioural style to lead diverse teams towards shared goals.\nProgram Objectives\n\n\nIdentify individual strengths and contributions within a team environment.\nRecognise personal team roles and understand how they support others.\nAnalyse complementary\, competing\, and conflicting roles within teams.\nEvaluate their own self-awareness to lead others more effectively.\nImprove team engagement through a better understanding of group dynamics.\nNavigate team conflicts more constructively through better role awareness.\n\n\nWho should attend\n\nExperienced managers stepping up to lead others more effectively.\nHigh-performing contributors and team managers seeking stronger leadership impact.\n\n⚠️ Important for International Participants\nThis course is delivered in person in Luxembourg.\nParticipants who need a visa or travel authorisation are fully responsible for obtaining it before registering.\nLSB does not provide visa invitation letters or any supporting documents for short-course participants.\nLSB is not liable for visa refusals\, delays\, or inability to travel. \n \n⚠️ Important Notice for LSB MBA Students/Alumni: \nMBA students/Alumni who register for this course will be placed on a waiting list. \nEnrollment is not guaranteed\, and conditions may apply. \nFinal confirmation will be communicated in due time. \n \n\n⚠️ No-Show Policy (All Attendees\, including LSB MBA Students/Alumni) \nTo ensure fair use of limited seats and respect for program organization\, a fee of €50 will be charged to participants who do not attend without informing the Executive Education team in advance (less than 3 business days before the course). \nBy completing the registration process\, participants acknowledge and agree to the terms of this no-show policy. \n\nFaculty\nDr Mirna Korican Lajtman is a Professor at the Luxembourg School of Business and Zagreb School of Economics and Management. With over two decades of experience\, she has advised leading organisations including the European Investment Fund\, MOL\, PwC\, TEVA\, and Samsung. She has directed MBA programmes\, contributed to EU projects\, and taught at universities in the United States\, Germany\, and Lithuania. \nRegister Here\nHow to finance your training \n\n\nFinancial support from the State \n\n\nLuxembourg School of Business is accredited by the Luxembourg Ministry of Higher Education and Research and recognised as a continuing education organisation. As a result\, your company can benefit from financial aid from the Luxembourgish state for the training of its employees. \nFor more information\, please follow this link https://bit.ly/3hacjIg \n\n\nTax Deductibility for an individual\n\n\nAny taxpayer with net income from a salaried occupation may deduct the cost of professional development as business expenses (frais d’obtention) from their taxable income from the salaried occupation. Further training expenses which are related to the taxpayer’s current activity fall within the scope of the acquisition costs of article 105 of the ITA and are therefore deductible from taxable income. \nFor more information\, please follow this link https://bit.ly/3vcoLz5 \nCertificate\nUpon completion of the course\, you will receive a certificate to add to your CV and LinkedIn profile. \nPractical information\nThe course takes place from 9:00 a.m. until 5:00 p.m. \nThis course will be held at our NEW campus in Gasperich/Cloche d’Or. \n\nLocation: Luxembourg School of Business\, 12C\, Impasse Drosbach – Entrée C2\, L-1882 Luxembourg \n\nBy Car: Free parking is available at Park&Ride Stade de Luxembourg\, 420\, route d’Esch (8 minutes walk to LSB)\n\nBy Bus: The “Schaarfen Eck” bus stop is just a 2-minute walk from the school.\nContact\nMarina Chavez \nCustomer Experience Manager \nE: marina.chavez@luxsb.lu \n  \nRegister Here
URL:https://luxsb.lu/openprograms/building-high-performance-teams/
LOCATION:LSB Campus Technopolis\, 12C\, Impasse Drosbach - Entrée C2\, Luxembourg\, L-1882\, Luxembourg
CATEGORIES:Mastering Your Leadership,Open Programs,Scaling Your Leadership
ATTACH;FMTTYPE=image/jpeg:https://luxsb.lu/wp-content/uploads/2024/02/STUD5120-1-scaled.jpg
ORGANIZER;CN="LSB Executive Education":MAILTO:info.exed@luxsb.lu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260610
DTEND;VALUE=DATE:20260612
DTSTAMP:20260519T152823
CREATED:20251112T103055Z
LAST-MODIFIED:20260513T132722Z
UID:10000091-1781049600-1781222399@luxsb.lu
SUMMARY:Effective Decision Making for Leaders
DESCRIPTION:Overview\nEvery day\, people make countless decisions\, yet research shows that systematic errors often undermine good judgment. These traps affect how we think about risk\, probability\, luck\, information\, and decisions made alone or in groups.\nThis course explores common decision traps and how to avoid them. By learning what can go wrong\, participants will think more clearly\, better understand others’ choices\, and gain a competitive advantage. \nProgram Objectives\n\nAnticipate predictable decision traps to avoid serious mistakes.\nEvaluate your own decision-making style and tendencies.\nInvestigate your capacity to reflect on and learn from past decisions.\nDevelop your ability to assess decision problems mindfully and become more adaptable in your decision-making process.\nBetter appraise and anticipate the decisions of others.\n\nWho should attend\n\nExperienced managers and professionals shaping strategic decisions.\nHigh-performing individual contributors or managers of teams who want to get the best from their teams and themselves.\n\n \n⚠️ Important for International Participants\nThis course is delivered in person in Luxembourg.\nParticipants who need a visa or travel authorisation are fully responsible for obtaining it before registering.\nLSB does not provide visa invitation letters or any supporting documents for short-course participants.\nLSB is not liable for visa refusals\, delays\, or inability to travel. \n \n⚠️ Important Notice for LSB MBA Students/Alumni: \nMBA students/Alumni who register for this course will be placed on a waiting list. \nEnrollment is not guaranteed\, and conditions may apply. \nFinal confirmation will be communicated in due time. \n \n\n⚠️ No-Show Policy (All Attendees\, including LSB MBA Students/Alumni) \nTo ensure fair use of limited seats and respect for program organization\, a fee of €50 will be charged to participants who do not attend without informing the Executive Education team in advance (less than 3 business days before the course). \nBy completing the registration process\, participants acknowledge and agree to the terms of this no-show policy. \n\nFaculty\nJordi Quoidbach is a Professor of Organizational Behavior at ESADE Business School and an expert in emotions and decision-making. He developed the first scientifically validated emotional intelligence training for adults. His research has appeared in top journals and major media outlets like CNN\, BBC\, and The New York Times. \nRegister Here!\nHow to finance your training \n\nFinancial support from the State \n\nLuxembourg School of Business is accredited by the Luxembourg Ministry of Higher Education and Research and recognized as a continuing education organization. As a result\, your company can benefit from financial aid from the Luxembourgish state for the training of its employees. \nFor more information\, please follow this link https://bit.ly/3hacjIg \n\nTax Deductibility for individual\n\nAny taxpayer with net income from a salaried occupation may deduct the cost of professional development as business expenses (frais d’obtention) from his taxable income from the salaried occupation. Further training expenses which are related to the taxpayer’s current activity fall within the scope of the acquisition costs of article 105 of the ITA and are therefore deductible from taxable income. \nFor more information\, please follow this link https://bit.ly/3vcoLz5 \nCertificate\nUpon completion of the course\, you will receive a certificate to add to your CV and LinkedIn profile. \nPractical information\nThe course takes place from 9:00 a.m. until 5:00 p.m. \nThis course will be held at our NEW campus in Gasperich/Cloche d’Or. \nLocation: Luxembourg School of Business\, 12C\, Impasse Drosbach – Entrée C2\, L-1882 Luxembourg \nBy Car: Free parking is available at Park&Ride Stade de Luxembourg\, 420\, route d’Esch (8 minutes walk to LSB)\nBy Bus: The “Schaarfen Eck” bus stop is just a 2-minute walk from the school.\nContact\nMarina Chavez \nCustomer Experience Manager \nM: (+352) 621 765 552 \nE: marina.chavez@luxsb.lu \nRegister Here!
URL:https://luxsb.lu/openprograms/strategic-decision-making-for-leaders-2/
LOCATION:LSB Campus Technopolis\, 12C\, Impasse Drosbach - Entrée C2\, Luxembourg\, L-1882\, Luxembourg
CATEGORIES:Lead Without Limits
ATTACH;FMTTYPE=image/jpeg:https://luxsb.lu/wp-content/uploads/2024/02/STUD5124-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260630
DTEND;VALUE=DATE:20260702
DTSTAMP:20260519T152823
CREATED:20250430T092041Z
LAST-MODIFIED:20260513T133350Z
UID:10000069-1782777600-1782950399@luxsb.lu
SUMMARY:Unlocking the Power of Business Intelligence and Analytics
DESCRIPTION:Overview\nIn today’s fast-evolving business landscape\, turning raw data into actionable insights is essential for success. While many companies invest heavily in Business Intelligence & Analytics\, they often struggle to realise the full benefits of these initiatives.\nThrough real-world case studies\, this course provides practical insights and proven strategies for building a data-driven culture across the organisation. Participants will gain a clearer understanding of how to implement BIA effectively\, unlock the full value of their data\, and use it to support better decisions and sustainable business growth. \nProgram Objectives\n\nUnderstand the role of data-driven decision-makers across the organisation.\nBuild a data-driven culture.\nCreate a clear data and analytics strategy and learning how to implement it company-wide.\nAppraise data maturity and appreciate why it matters for managers and leaders.\nTurning data into business value through BI adoption\, data storytelling\, and actionable insights.\n\nWho should attend\n\nExperienced managers who want to build or strengthen a data-driven strategy in their organisation.\nHigh-performing individual contributors and managers who want to use data insights to solve business challenges.\n\n \n⚠️ Important Notice for LSB MBA Students/Alumni: \nMBA students/Alumni who register for this course will be placed on a waiting list. \nEnrollment is not guaranteed\, and conditions may apply. \nFinal confirmation will be communicated in due time. \n \n\n⚠️ No-Show Policy (All Attendees\, including LSB MBA Students/Alumni) \nTo ensure fair use of limited seats and respect for program organization\, a fee of €50 will be charged to participants who do not attend without informing the Executive Education team in advance (less than 3 business days before the course). \nBy completing the registration process\, participants acknowledge and agree to the terms of this no-show policy. \n\nFaculty\nMatteo Forgiarini\, Ph.D.\, is Academic Director of the Bachelor in International Business at Luxembourg School of Business. He has taught at institutions including Harvard and King’s College London.\nHe has also worked in data analysis\, business intelligence\, and data governance. His research focuses on data-driven decision-making\, digital transformation\, and early warning signals. \nRegister Here\nHow to finance your training \n\n\nFinancial support from the State \n\n\nLuxembourg School of Business is accredited by the Luxembourg Ministry of Higher Education and Research and recognized as a continuing education organization. As a result\, your company can benefit from financial aid from the Luxembourgish state for the training of its employees. \nFor more information\, please follow this link https://bit.ly/3hacjIg \n\n\nTax Deductibility for individual\n\n\nAny taxpayer with net income from a salaried occupation may deduct the cost of professional development as business expenses (frais d’obtention) from his taxable income from the salaried occupation. Further training expenses which are related to the taxpayer’s current activity fall within the scope of the acquisition costs of article 105 of the ITA and are therefore deductible from taxable income. \nFor more information\, please follow this link https://bit.ly/3vcoLz5 \nCertificate\nUpon completion of the course\, you will receive a certificate to add to your CV and LinkedIn profile. \nPractical information\nThe course takes place from 9:00 a.m. until 5:00 p.m. \nThis course will be held at our NEW campus in Gasperich/Cloche d’Or. \n\nLocation: Luxembourg School of Business\, 12C\, Impasse Drosbach – Entrée C2\, L-1882 Luxembourg \n\nBy Car: Free parking is available at Park&Ride Stade de Luxembourg\, 420\, route d’Esch (8 minutes walk to LSB)\n\nBy Bus: The “Schaarfen Eck” bus stop is just a 2-minute walk from the school.\nContact\nMarina Chavez \nCustomer Experience Manager \nE: marina.chavez@luxsb.lu \n  \nRegister Here
URL:https://luxsb.lu/openprograms/unlocking-the-power-of-business-intelligence-and-analytics/
LOCATION:LSB Campus Technopolis\, 12C\, Impasse Drosbach - Entrée C2\, Luxembourg\, L-1882\, Luxembourg
CATEGORIES:Mastering Your Leadership,Scaling Your Leadership
ATTACH;FMTTYPE=image/jpeg:https://luxsb.lu/wp-content/uploads/2024/02/STUD7604-6-1-scaled.jpg
ORGANIZER;CN="LSB Executive Education":MAILTO:info.exed@luxsb.lu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260922
DTEND;VALUE=DATE:20260924
DTSTAMP:20260519T152823
CREATED:20260415T103638Z
LAST-MODIFIED:20260513T133516Z
UID:10000099-1790035200-1790207999@luxsb.lu
SUMMARY:Strategy under Uncertainty
DESCRIPTION:Overview\nIn a world shaped by volatility\, uncertainty\, complexity\, and ambiguity (VUCA)\, traditional strategy tools are no longer sufficient. This course introduces executives to the Value Lab framework\, a rigorous approach to decision-making based on formulating and testing theories of value.\nParticipants will learn to formulate and test structured hypotheses that guide search\, experimentation\, and investment with greater clarity\, challenge industry orthodoxies\, and identify hidden opportunities for value creation.\nProgram Objectives\n\nUnderstand and apply the concept of “theories of value” in strategic decision-making.\nLearn to identify contrarian beliefs and turn them into actionable strategic hypotheses that can inform innovation and competitive positioning.\nDevelop the ability to frame and break down complex strategic problems into manageable components for clearer analysis and decision-making.\nDesign strategic experiments that reduce uncertainty\, test assumptions\, and uncover hidden opportunities for value creation.\nExplore how AI can support theory-driven strategy development through stronger analysis\, experimentation\, and insight generation.\n\nWho should attend\n\nSenior executives shaping long-term strategy.\nExperienced managers stepping into broader leadership and growth-focused roles.\n\n⚠️ Important for International Participants\nThis course is delivered in person in Luxembourg.\nParticipants who need a visa or travel authorisation are fully responsible for obtaining it before registering.\nLSB does not provide visa invitation letters or any supporting documents for short-course participants.\nLSB is not liable for visa refusals\, delays\, or inability to travel. \n \n⚠️ Important Notice for LSB MBA Students/Alumni: \nMBA students/Alumni who register for this course will be placed on a waiting list. \nEnrollment is not guaranteed\, and conditions may apply. \nFinal confirmation will be communicated in due time. \n \n\n⚠️ No-Show Policy (All Attendees\, including LSB MBA Students/Alumni) \nTo ensure fair use of limited seats and respect for program organization\, a fee of €50 will be charged to participants who do not attend without informing the Executive Education team in advance (less than 3 business days before the course). \nBy completing the registration process\, participants acknowledge and agree to the terms of this no-show policy. \n\nFaculty\nDr George Chondrakis is Associate Professor of Strategy and General Management at ESADE Business School and Director of the ESADE Entrepreneurship Institute. He holds a PhD in Management from the University of Oxford. His research focuses on technology strategy\, mergers and acquisitions\, supplier relationships\, and intellectual property. He teaches strategic management\, contributes to executive education\, and advises start-ups on strategy.\nRegister Here\nHow to finance your training \n\nFinancial support from the State \n\nLuxembourg School of Business is accredited by the Luxembourg Ministry of Higher Education and Research and recognised as a continuing education organisation. As a result\, your company can benefit from financial aid from the Luxembourgish state for the training of its employees. \nFor more information\, please follow this link https://bit.ly/3hacjIg \n\nTax Deductibility for an individual\n\nAny taxpayer with net income from a salaried occupation may deduct the cost of professional development as business expenses (frais d’obtention) from their taxable income from the salaried occupation. Further training expenses which are related to the taxpayer’s current activity fall within the scope of the acquisition costs of article 105 of the ITA and are therefore deductible from taxable income. \nFor more information\, please follow this link https://bit.ly/3vcoLz5 \nCertificate\nUpon completion of the course\, you will receive a certificate to add to your CV and LinkedIn profile. \nPractical information\nThe course takes place from 9:00 a.m. until 5:00 p.m. \nThis course will be held at our NEW campus in Gasperich/Cloche d’Or. \nLocation: Luxembourg School of Business\, 12C\, Impasse Drosbach – Entrée C2\, L-1882 Luxembourg \nBy Car: Free parking is available at Park&Ride Stade de Luxembourg\, 420\, route d’Esch (8 minutes walk to LSB)\nBy Bus: The “Schaarfen Eck” bus stop is just a 2-minute walk from the school.\n\n\nContact\n\n\nMarina Chavez \nCustomer Experience Manager \nE: marina.chavez@luxsb.lu \n\nRegister Here
URL:https://luxsb.lu/openprograms/strategy-in-vuca-world/
LOCATION:LSB Campus Technopolis\, 12C\, Impasse Drosbach - Entrée C2\, Luxembourg\, L-1882\, Luxembourg
CATEGORIES:Lead Without Limits,Open Programs,Scaling Your Leadership
ATTACH;FMTTYPE=image/jpeg:https://luxsb.lu/wp-content/uploads/2024/02/STUD7627-2-scaled.jpg
ORGANIZER;CN="LSB Executive Education":MAILTO:info.exed@luxsb.lu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260924
DTEND;VALUE=DATE:20260925
DTSTAMP:20260519T152823
CREATED:20250515T114952Z
LAST-MODIFIED:20260513T133718Z
UID:10000073-1790208000-1790294399@luxsb.lu
SUMMARY:Neuromarketing in Action: Transforming Consumer Insights into Impact
DESCRIPTION:Overview\nUnderstanding consumer behavior requires going beyond traditional research methods. Neuromarketing combines neuroscience\, psychology\, and marketing to uncover deep insights into how consumers think\, feel\, and make decisions.\nThis course introduces to neuromarketing concepts\, tools\, and applications. Participants will learn how to leverage cutting-edge techniques to enhance customer experiences\, improve campaign effectiveness\, and drive business outcomes. \nProgram Objectives\n\n\nUnderstand the fundamental principles of neuromarketing\nEvaluate the relevance of neuromarketing to modern strategies.\nExplore key tools and technologies used in neuromarketing\, such as eye tracking\, EEG\, and biometric sensors.\nGain practical insights into how neuromarketing is applied in advertising\, product design\, pricing\, and customer experience optimisation.\n\n\nWho should attend\n\n\nMarketing\, brand\, and product professionals using consumer insights to improve results.\n\n\nHigh-performance individual contributors and managers interested in neuromarketing and competitive advantage.\n\n\n⚠️ Important for International Participants\nThis course is delivered in person in Luxembourg.\nParticipants who need a visa or travel authorisation are fully responsible for obtaining it before registering.\nLSB does not provide visa invitation letters or any supporting documents for short-course participants.\nLSB is not liable for visa refusals\, delays\, or inability to travel. \n \n⚠️ Important Notice for LSB MBA Students/Alumni: \nMBA students/Alumni who register for this course will be placed on a waiting list. \nEnrollment is not guaranteed\, and conditions may apply. \nFinal confirmation will be communicated in due time. \n \n\n⚠️ No-Show Policy (All Attendees\, including LSB MBA Students/Alumni) \nTo ensure fair use of limited seats and respect for program organization\, a fee of €50 will be charged to participants who do not attend without informing the Executive Education team in advance (less than 3 business days before the course). \nBy completing the registration process\, participants acknowledge and agree to the terms of this no-show policy. \n\n\nRegister Here!\n\nFaculty\nTeodóra Szabó-Douat is an Associate Professor at the Luxembourg School of Business and Academic Director of the Master in Management. She holds a Ph.D. in Business from Baruch College\, CUNY.\nHer research has been published in leading international journals and focuses on consumer behavior\, well-being\, sustainability\, technology and AI\, branding\, and cross-cultural research. \nRegister Here!\nHow to finance your training\nFinancial support from the State  \nLuxembourg School of Business is accredited by the Luxembourg Ministry of Higher Education and Research and recognized as a continuing education organization. As a result\, your company can benefit from financial aid from the Luxembourgish state for the training of its employees. \nFor more information\, please follow this link https://bit.ly/3hacjIg \nTax Deductibility for individual \nAny taxpayer with net income from a salaried occupation may deduct the cost of professional development as business expenses (frais d’obtention) from his taxable income from the salaried occupation. Further training expenses which are related to the taxpayer’s current activity fall within the scope of the acquisition costs of article 105 of the ITA and are therefore deductible from taxable income. \nFor more information\, please follow this link https://bit.ly/3vcoLz5 \nCertificate\nUpon completion of the course\, you will receive a certificate to add to your CV and LinkedIn profile. \nPractical information\nThe course takes place from 9:00 a.m. until 5:00 p.m. \nThis course will be held at our NEW campus in Gasperich/Cloche d’Or. \n\nLocation: Luxembourg School of Business\, 12C\, Impasse Drosbach – Entrée C2\, L-1882 Luxembourg \n\nBy Car: Free parking is available at Park&Ride Stade de Luxembourg\, 420\, route d’Esch (8 minutes walk to LSB)\n\nBy Bus: The “Schaarfen Eck” bus stop is just a 2-minute walk from the school.\nContact\nMarina Chavez \nCustomer Experience Manager \nE: marina.chavez@luxsb.lu \n  \n\nRegister Here!
URL:https://luxsb.lu/openprograms/neuromarketing-in-action-transforming-consumer-insights-into-impact/
LOCATION:LSB Campus Technopolis\, 12C\, Impasse Drosbach - Entrée C2\, Luxembourg\, L-1882\, Luxembourg
CATEGORIES:Lead Without Limits,Scaling Your Leadership
ATTACH;FMTTYPE=image/jpeg:https://luxsb.lu/wp-content/uploads/2024/12/XS29568-scaled.jpg
ORGANIZER;CN="LSB Executive Education":MAILTO:info.exed@luxsb.lu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261014
DTEND;VALUE=DATE:20261016
DTSTAMP:20260519T152823
CREATED:20260415T105931Z
LAST-MODIFIED:20260513T134207Z
UID:10000104-1791936000-1792108799@luxsb.lu
SUMMARY:Productivity for Industry 4.0
DESCRIPTION:Register Here\n  \nOverview\nEach industrial revolution has first improved life for customers\, then for workers. Industry 3.0 made many goods more affordable and improved workplace safety and conditions.\nHowever\, while Industry 4.0 has transformed customer experience\, many managerial and knowledge workers now face lower job satisfaction and higher levels of burnout.\nThis course helps managers and leaders understand the sources of workplace frustration and equips them with practical tools and approaches to improve productivity\, working experience\, and staff satisfaction. \nProgram Objectives\n\nAnalyse the causes of the modern Productivity Paradox and evaluate where it is occurring in your work.\nEvaluate where to focus AI to deliver greater value\, and identify where it may make productivity worse in your organisation.\nIdentify the barriers that have prevented productivity improvements discovered in manufacturing from crossing over into managerial and knowledge work.\nCreate a supportive environment for your teams that leverages their innate talents and needs.\n\nWho should attend\n\n\nExperienced managers stepping up to lead in a changing workplace.\nProfessionals who want to inspire and support their teams.\nHigh-performing contributors and team managers seeking stronger results.\n\n\n \n⚠️ Important for International Participants\nThis course is delivered in person in Luxembourg.\nParticipants who need a visa or travel authorisation are fully responsible for obtaining it before registering.\nLSB does not provide visa invitation letters or any supporting documents for short-course participants.\nLSB is not liable for visa refusals\, delays\, or inability to travel. \n \n⚠️ Important Notice for LSB MBA Students/Alumni: \nMBA students/Alumni who register for this course will be placed on a waiting list. \nEnrollment is not guaranteed\, and conditions may apply. \nFinal confirmation will be communicated in due time. \n \n\n⚠️ No-Show Policy (All Attendees\, including LSB MBA Students/Alumni) \nTo ensure fair use of limited seats and respect for program organization\, a fee of €50 will be charged to participants who do not attend without informing the Executive Education team in advance (less than 3 business days before the course). \nBy completing the registration process\, participants acknowledge and agree to the terms of this no-show policy. \n\nFaculty\n\nDr. Adam Petersen is a Professor of Management Practice at the Luxembourg School of Business with over 20 years of experience in technology and energy companies. He has led teams across Product\, Engineering\, Operations\, Maintenance\, and Supply Chain\, and has worked in Europe\, the US\, the Former Soviet Union\, and Africa. He is passionate about improving the workplace and hosts RTL’s business radio show Office Hours. \nRegister Here\nHow to finance your training \n\nFinancial support from the State \n\nLuxembourg School of Business is accredited by the Luxembourg Ministry of Higher Education and Research and recognized as a continuing education organization. As a result\, your company can benefit from financial aid from the Luxembourgish state for the training of its employees. \nFor more information\, please follow this link https://bit.ly/3hacjIg \n\nTax Deductibility for individual\n\nAny taxpayer with net income from a salaried occupation may deduct the cost of professional development as business expenses (frais d’obtention) from his taxable income from the salaried occupation. Further training expenses which are related to the taxpayer’s current activity fall within the scope of the acquisition costs of article 105 of the ITA and are therefore deductible from taxable income. \nFor more information\, please follow this link https://bit.ly/3vcoLz5 \nCertificate\nUpon completion of the course\, you will receive a certificate to add to your CV and LinkedIn profile. \nPractical information\nThe course takes place from 9:00 a.m. until 5:00 p.m. \nThis course will be held at our NEW campus in Gasperich/Cloche d’Or. \n\nLocation: Luxembourg School of Business\, 12C\, Impasse Drosbach – Entrée C2\, L-1882 Luxembourg \n\nBy Car: Free parking is available at Park&Ride Stade de Luxembourg\, 420\, route d’Esch (8 minutes walk to LSB)\n\nBy Bus: The “Schaarfen Eck” bus stop is just a 2-minute walk from the school.\nContact\nMarina Chavez \nCustomer Experience Manager \nM: (+352) 621 765 552 \nE: marina.chavez@luxsb.lu \n 
URL:https://luxsb.lu/openprograms/productivity-for-industry-4-0-4/
LOCATION:LSB Campus Technopolis\, 12C\, Impasse Drosbach - Entrée C2\, Luxembourg\, L-1882\, Luxembourg
CATEGORIES:Mastering Your Leadership,Open Programs,Scaling Your Leadership
ATTACH;FMTTYPE=image/jpeg:https://luxsb.lu/wp-content/uploads/2024/04/S426668-1-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261028
DTEND;VALUE=DATE:20261030
DTSTAMP:20260519T152823
CREATED:20260415T104418Z
LAST-MODIFIED:20260513T134420Z
UID:10000100-1793145600-1793318399@luxsb.lu
SUMMARY:Client-Centric Sales Techniques
DESCRIPTION:Overview\nThis course introduces the building blocks of customer centricity and what they mean for sales professionals.\nParticipants will explore customer portfolio analysis to support sales resource allocation\, as well as stakeholder mapping\, customer pain points along the buying journey\, and the development of tailored value propositions.\nThe second part focuses on pre-call planning\, asking the right questions to gather valuable customer insight\, and concludes with negotiation tactics and closing deals.\nProgram Objectives\n\nUnderstand strategic selling and learn how to map customer stakeholders to identify key decision-makers\, influencers\, and priorities across the buying process.\nLearn how to develop customer-centric value propositions that address customer needs\, pain points\, and business goals in a clear and relevant way.\nGenerate questioning techniques that uncover meaningful stakeholder insights\, reveal deeper needs\, and improve the quality of sales conversations.\nCommunicate persuasive solutions to capture value effectively.\n\nWho should attend\n\nSales managers and team leaders aiming to strengthen sales performance and process management.\nHigh-performing individual contributors and managers supporting sales teams with effective training and content.\n\n⚠️ Important for International Participants\nThis course is delivered in person in Luxembourg.\nParticipants who need a visa or travel authorisation are fully responsible for obtaining it before registering.\nLSB does not provide visa invitation letters or any supporting documents for short-course participants.\nLSB is not liable for visa refusals\, delays\, or inability to travel. \n \n⚠️ Important Notice for LSB MBA Students/Alumni: \nMBA students/Alumni who register for this course will be placed on a waiting list. \nEnrollment is not guaranteed\, and conditions may apply. \nFinal confirmation will be communicated in due time. \n \n\n⚠️ No-Show Policy (All Attendees\, including LSB MBA Students/Alumni) \nTo ensure fair use of limited seats and respect for program organization\, a fee of €50 will be charged to participants who do not attend without informing the Executive Education team in advance (less than 3 business days before the course). \nBy completing the registration process\, participants acknowledge and agree to the terms of this no-show policy. \n\nFaculty\nProf. Deva Rangarajan is Professor of Marketing at IÉSEG School of Management in France. His expertise includes B2B industrial marketing\, sales force management\, sales enablement\, customer success\, and education\, with a focus on the impact of digital technologies on customer-facing roles. He also delivers customised programmes for multinational companies\, including Siemens\, Philips\, Schneider Electric\, Medtronic\, and SWIFT.\n\nRegister Here\nHow to finance your training \n\nFinancial support from the State \n\nLuxembourg School of Business is accredited by the Luxembourg Ministry of Higher Education and Research and recognised as a continuing education organisation. As a result\, your company can benefit from financial aid from the Luxembourgish state for the training of its employees. \nFor more information\, please follow this link https://bit.ly/3hacjIg \n\nTax Deductibility for an individual\n\nAny taxpayer with net income from a salaried occupation may deduct the cost of professional development as business expenses (frais d’obtention) from their taxable income from the salaried occupation. Further training expenses which are related to the taxpayer’s current activity fall within the scope of the acquisition costs of article 105 of the ITA and are therefore deductible from taxable income. \nFor more information\, please follow this link https://bit.ly/3vcoLz5 \nCertificate\nUpon completion of the course\, you will receive a certificate to add to your CV and LinkedIn profile. \nPractical information\nThe course takes place from 9:00 a.m. until 5:00 p.m. \nThis course will be held at our NEW campus in Gasperich/Cloche d’Or. \nLocation: Luxembourg School of Business\, 12C\, Impasse Drosbach – Entrée C2\, L-1882 Luxembourg \nBy Car: Free parking is available at Park&Ride Stade de Luxembourg\, 420\, route d’Esch (8 minutes walk to LSB)\nBy Bus: The “Schaarfen Eck” bus stop is just a 2-minute walk from the school.\n\n\nContact\n\n\nMarina Chavez \nCustomer Experience Manager \nE: marina.chavez@luxsb.lu \n\nRegister Here
URL:https://luxsb.lu/openprograms/client-centric-sales-techniques-2/
LOCATION:LSB Campus Technopolis\, 12C\, Impasse Drosbach - Entrée C2\, Luxembourg\, L-1882\, Luxembourg
CATEGORIES:Mastering Your Leadership,Open Programs
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ORGANIZER;CN="LSB Executive Education":MAILTO:info.exed@luxsb.lu
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