Designing Efficient Processes

Register 5 weeks in advance and get an early bird discount of 10%


The program provides practical tools and methods for improving operations and processes of any scale, in any industry, and in any function. Participants will learn how to implement these techniques in their own organizations. Through the process of visual management, they will discover how to identify the value-added elements of their own work and of their organization and more importantly, identify opportunities for improvement and how to get started based on a framework of principles and methods – ‘’It’s not a people problem, it’s a design problem’’.

Who should attend?

The program is intended for executives, senior managers, and leaders from every sector. Managers at any level of responsibility will benefit from this program. Team sare welcome.

Program Objectives

  • Understand the principles and approaches that drive improvement, and apply them in your company
  • Develop inquiry skills as an individual and for organizations for rapid feedback and problem-solving
  • Make results (and problems) visible so that they can be addressed constructively – ”Visual Management”
  • Ensure that business targets and improvement activities are linked and understood at all levels of the organization.
  • Implement improvement naturally in everyday work, not from a static list, but from a deep understanding of the principles
  • Not just remove defects, but learn how to design work correctly from the beginning.


Sheila Dodge is the General Manager of Broad Genomics and an institute scientist at the Broad Institute of MIT and Harvard, a non-profit research institution in Cambridge, MA. She is also a Lecturer at the MIT Sloan School of Management and a Partner in Shiftgear Work Design. As General Manager, she has a full-time role defining the organizational and scientific visions and is also financially responsible for a 250 person, $130 million dollar, business in Genomics and Data Sciences, which aims to transform the genomics landscape by provisioning a suite of capabilities for generating, processing, and analyzing genomic data at scale. Sheila Dodge has expertise in process design, technology and assay development, and maintenance of high-quality production lines, executive strategy, visual management, and work design. She has a Black Belt certification in Six Sigma methodology and employs lean manufacturing design techniques across a wide variety of processes. Dodge received her B.A. in biochemistry and molecular biology from Boston University and her master’s degree in biology from Harvard University. She earned her M.B.A. from MIT Sloan School of Management.

Executive Education offers training designed to develop your leadership skills, expand your business knowledge and connect you to a network of peers.


+352 26 25 89 80

19 Rue Eugene Ruppert, L-2453, Luxembourg - Grand-Duchy of Luxembourg


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