Conference ”Negotiating with difficult people”

Negotiation is a problem-solving tool, where each side is encouraged to “separate people from the problem.” But what if people are the problem? 

Based on the strategy and tactics used by crisis and hostage negotiators, this conference will provide an overview of how to negotiate and deal in everyday work life with highly emotional people, liars, and narcissists.  

The Speaker

Professor at Cornell University, Dan McCray is an expert in workplace negotiation, mediation and arbitration. As Director of the Labor Relations Programs, Dan is responsible for developing professional education programs in negotiations, conflict resolution, collective bargaining for professionals working for unions and employers in the United States, Europe and Latin America.

During his career, Dan facilitated dozens of management and union teams, with a particular emphasis on executing an effective negotiating strategy.

Professor McCray is teaching Negotiation Strategies and Techniques in the Weekend MBA as well as in the Executive Education Programs at the Luxembourg School of Business. 


Arendt House
41 Avenue John F. Kennedy
2082 Luxembourg

Date and Time

Thursday 14th of November
Welcoming Drink  – 6.00 PM to 7.00 PM
Conference – 7.00 PM to 8.00 PM

How to register?

To register to the event, please click here.

Whether you are leading an organization, managing a team or interested in advancing in your career, the Weekend MBA help you achieve your career expectations.


+352 26 25 89 80

19 Rue Eugene Ruppert, L-2453, Luxembourg - Grand-Duchy of Luxembourg


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